Service Models
Squad as a Service
High-performance teams integrated into your operation
We build complete squads with leadership, method, and technical accountability for delivery. Our model is grounded in a belief: performance comes from well-structured teams, with active leadership and clear direction. The squad scales with each phase of the project: more research during discovery, more design during product development, and more technology during implementation. The client gets the right capability at the right moment.

What we deliver
Multidisciplinary squads (UX, Research, Product, Technology)
AI specialists integrated into the squad as the project requires
Active leadership and continuous monitoring
Integration with the client and their internal teams
Ongoing improvement of quality and maturity
How we operate

Squad formation
Careful assembly based on the client's challenge and stage.

Active Badaró leadership
Close monitoring of performance, quality, and team development.

Delivery and culture management
Direct involvement in how the team works, collaborates, and delivers consistently.

Continuous improvement
Constant adjustments based on metrics, feedback, and client maturity.
Differentiators
Dedicated leadership throughout the entire cycle
Hard skills and soft skills monitoring
Close involvement in the day-to-day operation
Focus on client growth, with execution as the outcome
Real integration with the client's culture and processes

Expected outcome
More mature teams, consistent deliveries, and measurable improvement in experience and product.
Deliverables
Agile multidisciplinary squad setup (UX, UI, Product, and Technology)
Product backlog management and prioritization
Continuous digital product evolution roadmap
Continuous discovery (interviews and validations)
Continuous user research
Continuous user journey optimization
Creation and maintenance of a living Design System
Continuous design and evolution of digital interfaces (UX/UI)
Product decision documentation (Product Decision Log)
Continuous usability testing
Product metrics monitoring (KPIs, OKRs, Product Analytics)
UX and business performance reports
Agile ritual facilitation (Scrum / Kanban)
Stakeholder management and cross-team alignment
Continuous product and experience improvement plans
Internal team training in UX, Product, and Agile Methods
Executive reports on digital maturity and product evolution