Service Models

Squad as a Service

High-performance teams integrated into your operation

We build complete squads with leadership, method, and technical accountability for delivery. Our model is grounded in a belief: performance comes from well-structured teams, with active leadership and clear direction. The squad scales with each phase of the project: more research during discovery, more design during product development, and more technology during implementation. The client gets the right capability at the right moment.

What we deliver

Multidisciplinary squads (UX, Research, Product, Technology)

AI specialists integrated into the squad as the project requires

Active leadership and continuous monitoring

Integration with the client and their internal teams

Ongoing improvement of quality and maturity

How we operate

Squad formation

Careful assembly based on the client's challenge and stage.

Active Badaró leadership

Close monitoring of performance, quality, and team development.

Delivery and culture management

Direct involvement in how the team works, collaborates, and delivers consistently.

Continuous improvement

Constant adjustments based on metrics, feedback, and client maturity.

Differentiators

Dedicated leadership throughout the entire cycle

Hard skills and soft skills monitoring

Close involvement in the day-to-day operation

Focus on client growth, with execution as the outcome

Real integration with the client's culture and processes

Expected outcome

More mature teams, consistent deliveries, and measurable improvement in experience and product.

Deliverables

Agile multidisciplinary squad setup (UX, UI, Product, and Technology)

Product backlog management and prioritization

Continuous digital product evolution roadmap

Continuous discovery (interviews and validations)

Continuous user research

Continuous user journey optimization

Creation and maintenance of a living Design System

Continuous design and evolution of digital interfaces (UX/UI)

Product decision documentation (Product Decision Log)

Continuous usability testing

Product metrics monitoring (KPIs, OKRs, Product Analytics)

UX and business performance reports

Agile ritual facilitation (Scrum / Kanban)

Stakeholder management and cross-team alignment

Continuous product and experience improvement plans

Internal team training in UX, Product, and Agile Methods

Executive reports on digital maturity and product evolution